What is Self-Exclusion?
The self-exclusion process is a self-help tool and demonstrates that you acknowledge you are responsible for your gambling actions and their implications and are taking positive action to address the problems you may be experiencing with gambling. By signing a Request to be Placed on a List of Self-Excluded Persons and Release (the “Request”), you acknowledge that it is solely your responsibility to ensure that you will not enter an Ontario Lottery and Gaming (OLG) gaming facility and you agree to release OLG and its gaming facilities from any liability should you decide to re-enter an OLG gaming facility and gamble. After signing the Request, OLG gaming facilities will remove you from their mailing lists and deny you the ability to participate in players’ programs or receive other promotional benefits. Should you re-enter an OLG gaming facility and are discovered and identified, you will be asked to leave and you may be charged with trespass.

If you decide to self-exclude
If you decide to self-exclude, identify yourself to a member of staff at one of our gaming facilities - or you may call in advance and make an appointment. Self-exclusion must be done in person at any OLG gaming site, including any of the commercial casinos. You can bring a friend or family member with you. Say that you want to self-exclude. You will be asked to read and sign a form, a photograph will be taken and you will be asked to return your players card(s). You will also be given information materials about problem gambling and how you can get more information and help. It is your decision whether to take those next steps.

What happens next?
OLG will take your name off of mailing lists so that marketing and promotional mailing are no longer sent to you. (Note that a mailing might already be in the process that cannot be stopped, so this might not be effective immediately). yourself and why you made that commitment.

You should consider contacting the services available to you in your community to help you keep that commitment to yourself. You will not return to our gaming facilities. If you find this difficult, remember your commitment to OLG does not want you to return if you have taken this step. Please remember, it is solely your responsibility to not return to our gaming facilities after you have self-excluded. We cannot prevent you from returning should you decide to do so.

Features

• Applies to all OLG gaming sites
• A person must exclude him or herself; no one can exclude another person (the only exception is under power of attorney)
• Self-exclusion is for an indefinite period of time - there is no date of expiry. Reinstatement may be possible. Requests must be submitted in writing to a gaming site no sooner than six months from date of self-exclusion. An appointment will be made for the individual to come to the facility and fill out a form. Thirty additional days after signing the form must pass before returning to the gaming site. OLG does not promote reinstatement.

This information is taken from OLG Self-Exclusion brochure dated January 25/05